impact of flexible labour market


In this re-published edition of “Corporate Amnesia”, Arnold Kransdorff identifies the new phenomenon that has arisen out of the biggest change in workplace practice for more than 50 years. Affecting both employers and business educators, it’s the continual loss of institution-specific corporate knowledge and experience that arises out of the flexible labour market.


With flexible working is now replacing organisations’ workforces every four to five years, even quicker in the US, employers are losing their OWN knowledge and experience at a prodigious rate.


When employees move, employing organisations’ swap their knowledge and experience with each other. The conventional wisdom is that everyone wins but what’s actually happens is that employing organisations’ are left without their own unique intellectual capital. Whilst the new-style labour market is undeniably more diverse and experienced, every employer gets regularly stripped of their unique selling point (USP), their ‘culture’ is progressively diluted in an unregulated way, knowledge sharing between the generations of employees progressively diminishes and the conventional way most progress happens – organically, that is one experience built on another – is cut short. Everyone in fact loses. The author has branded this knowledge loss as corporate amnesia and its consequence as the business equivalent of Alzheimers, which can be readily identified in the repeated mistakes, the re-invented wheels and other unlearned lessons that litter the workplace.


It’s subtle, it’s happening, it’s widely unacknowledged, it’s unaddressed and it’s devastating to productivity, as the evidence is showing.


This unique alert provides practical and stimulating reading for employers, both private and public, as well as business educators, all of whom have to move away from the days when jobs and employer tenure was more stable. The book explains how organisations can better address workplace discontinuity and its spin off consequences of knowledge loss, poorer decision-making and the productivity downturn.

For employers with high staff turnover and low productivity

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