recognition of corporate amnesia


An expert in Knowledge Management (KM) and the leading UK authority on the consequences of the flexible labour market, Arnold Kransdorff has won widespread recognition with his work on the management of Organisation Memory (OM, the institution-specific know-how accrued from experience that walks out of the front door every time an employee leaves.


He was the first to recognise the phenomenon of corporate amnesia after the advent of flexible working in the 1980s. He has written three books on the subject, the first of which - Corporate Amnesia, Keeping Know-how in the Company - was shortlisted for the MCA’s ‘Management Book of the Year’ in 1998. This was followed by the academic version “Corporate DNA” in 1988 and updated with “The Death of Wisdom” in 2008, now in its third edition (see publications on Home Page).


A former financial analyst and industrial commentator for the Financial Times in London, he has won several national and international awards for his work in management, among them Industrial Feature Writer of the Year (1981) and an Award of Excellence (1997) from Anbar Management Intelligence, the world's leading guide in management journal literature.


He is a Visiting Fellow at Nottingham University Business School Institute of International Business History (UNIBHI), a guest lecturer at many UK and overseas business schools and a regular speaker at international conferences, with his work widely published in academic journals, trade journals and the national press. He has assisted in the Royal Society of Art’s (RSA) Inquiry on Tomorrow's Company, the ESRC-commissioned study on Management Research, the CBI's deliberations on Flexible Labour Markets and the Washington, DC-based Corporate Leadership Council’s study on New Tools for Managing Workforce Stability.


With a wide historical knowledge of industry and a deep understanding of the strategic and tactical issues facing international business, he is a enthusiastic proponent of the principles of the Learning Organization, in particular experiential learning, post-project auditing, benchmarking and using corporate and business and corporate history as a management development tool.

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